Foundation
Centralize Customer Database
Second CRM software allows you to get a complete view of your customer details, key contacts, engagements, communications history and social media insights. Highly useful to build customer profile and support them according to their preferences.
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Centralize Customer Database
Second CRM software allows you to get a complete view of your customer details, key contacts, engagements, communications history and social media insights. Highly useful to build customer profile and support them according to their preferences.
Learn More
Plan and Track Customer interactions
Second CRM system allows you to ensure every interaction like meeting, appointment or follow up with customers are tracked and maintained for easy reference. Workflows can send auto reminders and notifications to keep customers updated on their inquiries.
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Calendaring and Reminders
Manage meetings and appointments with the inbuilt calendar feature in Second CRM software, which allows linking every activity with the specific customer and receive reminders at set time before the activity. Also syncs with Office 365 or Google calendar.
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Calendaring and Reminders
Manage meetings and appointments with the inbuilt calendar feature in Second CRM software, which allows linking every activity with the specific customer and receive reminders at set time before the activity. Also syncs with Office 365 or Google calendar.
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Tasks Management
Tasks like prospect research, proposal writing, and internal communications with progress status are well managed in this module of CRM. Every task can have a priority, a status, a due date, assigned to and more.
Manage Multiple Email Accounts
Second CRM system allows you to manage multiple email accounts inside CRM, auto attaching emails to Accounts or Contacts and trigger alerts upon receiving some email, create contacts or tasks from email, etc. Auto sync with Google G-Suite or Office 365.
Send Bulk Email & SMS
Send email and SMS feature in Second CRM software allows you to send emails and SMS directly from inside CRM and track all interactions with customer, attach it to respective customer history.
Send Bulk Email & SMS
Send email and SMS feature in Second CRM software allows you to send emails and SMS directly from inside CRM and track all interactions with customer, attach it to respective customer history.