Strategies to Enhance Customer Satisfaction
CRM Helpdesk – Why Helpdesk Software Is Crucial To Your Business
What is CRM Helpdesk Software? Image Source CRM helpdesk software is a simple tool that allows your business to increase its customer retention rate by providing top class service to them. Companies that have used a CRM helpdesk have reported a very high increase in...
7 Benefits of a Customer Portal Service
What is a Self-Service Portal? A self-service portal is a collection of self-help methods or options available for customers that they can access in a company’s website. A customer portal service involves options that allow clients to solve their own issues through...
Client Relationships in Investment Management Companies
People buy from the people they like- It’s the plain truth! In any role in investment management, thinking about the client’s need is of utmost importance. Client relations in investment management are in high demand and multi-dimensional, investment management...
Why Customer Communication is Business Critical and How CRM Helps Improving It
Even if you haven’t used a CRM before, you might have heard the term echoing through the industry. In the starting days of any business, managing data like customer info isn’t' difficult. As your business goes and when you get more customers and adds up people in your...
What our clients are saying
It’s been a pleasant journey with Second CRM for the past few years. The team is extremely helpful, especially providing customization, support and advice to meet our requirements. Big thumbs up to the team for the great service!
Second CRM is a great tool for us to manage our leads through the sales funnel, and track leads conversion. Their technical & support team is always ready to assist whenever needed too!
The web based Second CRM provides a central platform which serves the needs of our sales & marketing teams among various countries. Their support team is very professional with timely responses to our queries.