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a complete solution providing single system of truth for managing customer interactions

EXPRESS

RM 20

$ 6

Get started with your Second CRM, for small companies.

Web based Contact manager

Up to 5 Users
Leads & Sales Pipeline Management
Account & Contact Management
Sales Activity Tracking
Standard & Custom Reports
Web Mail, with Email Templates
Calendaring & To Do Management
24 by 7 System Monitoring
Daily Backup
99.9% availability

Choose Plan

STANDARD

RM 50

$15

See complete picture of your customer interactions and bill them too.

Includes ALL in Express, PLUS:

Unlimited Users
Product & Services Management
Quotation Management
Send Mass Email and SMS
Content Library
Sales Order & Invoicing
Custom Dashboard & Charts
Capture Web site leads
Configurable Workflows(with SMS alerts)
Phone Support

Choose Plan

PROFESSIONAL

RM 85

$25

ENTERPRISE

RM 140

$40

Get Everything on your terms.

Includes ALL in Professional, PLUS:

24 by 7 Premier Support
Multiple Deployment options
Additional sandbox environment for testing and training
Dedicated Second CRM administrator
Unlimited Customisations (chargeable beyond monthly limit)
Free customisations worth 10 man hours, per month

Know More

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Need help on choosing the right Edition Need Help?

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FAQ?

1. Do I have to sign a long term contract?

No. Second CRM is a pay-as-you-go service. There are no long term contracts or commitments on your part. You simply pay quarter-to-quarter. If you cancel, you’ll not be billed again. Though we offer payment discounts if you choose to pay for more than a quarter.

2. Are there any setup fees?

No. We offer free setup that can be created online, without any credit card details. You only pay when you want to upgrade from Trail to paid version.

3. What types of payment do you accept?

Currently we accept Visa, Mastercard, and American Express and your favorite PayPal. At this time we only accept checks from our customer based in Malaysia and for other countries its only online.

4. Can I pay in my currency?

Currently for all our international customers we only accept payments in US dollars, though using PayPal you can pay in any currency of your choice, the current exchange rates will be charged. Malaysian customers can pay using Malaysian Ringgit also.

5. How does the 30-day free trial work?

After going though the Second CRM features and screenshots, you can register for a free One Month Trial, without entering any credit card details. At the end of 30 days, if you want to cancel the subscription, you won’t be charged a thing.

6. Can I cancel anytime?

If you do choose to cancel your account anytime after the 30-day Free Trail is upgraded to Paid subscription, you will never be charged again, but you are responsible for charges already incurred up until your cancellation. Refunds can not be issued and we don’t prorate for partial quarters.

7. Can I change plans at any time?

Yep. Simply logon to the Second CRM Customer Portal and click on My Subscription on your dashboard and you’ll see your options.

8. Why there's no Trial for Enterprise edition?

The features of Enterprise edition are same as Professional edition, so for evaluation you can create the trial for Professional edition and for upgrade to Enterprise, contact Second CRM Sales

9. How does discount work?

There are two kinds of discounts, “Buy more and Save” and “Pay in Advance and Save”. Depending upon the number of users you subscribe and the duration that you pay for, discounts will be calculated automatically.

10. Got Service Agreement and privacy policies?

Here are our Master Service Agreement and our Privacy Policy.

If you have questions about Second CRM or the sign up process just submit a support request and we’ll get right back to you.